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HIGH QUALITY PRODUCTS, MADE TO LAST

Following these care guidelines will help prolong the lifespan of your product

PRODUCT CARE GUIDES

How to care for your Personalized Cutting Board
  • Clean the cutting board after each use - hand wash only with hot, soapy water and use a scrub brush or sponge to remove any food particles or stains. Rinse thoroughly with water and dry completely before storing.
  • Do NOT submerge or soak in water - cutting boards made of wood or bamboo should not be submerged in water or soaked. Excessive moisture can cause the board to warp, crack, or promote the growth of bacteria.
  • Remove stains with lemon and salt - for stubborn stains or odors, sprinkle coarse salt on the cutting board and scrub with half a lemon. The citric acid in lemon helps break down stains and neutralize odors. Rinse well and dry.
  • Oil wooden cutting boards regularly - wooden cutting boards should be oiled regularly to maintain their
    appearance and prevent drying out. Use food-grade mineral oil or specialized
    cutting board oil. Apply a generous amount of oil, let it soak in for a few hours or overnight, and then wipe off any excess oil. You will know it is time to oil because the board will look/feel dry.
  • Storing the cutting board properly - store the cutting board in a dry and well-ventilated area. Avoid stacking heavy objects on top of it, as it can lead to warping. If possible, store the cutting board vertically to allow air circulation. Keep your cutting boards away from direct heat sources like stovetops, ovens, or open flames. Exposure to heat can cause warping, cracking or fires. Similarly, avoid leaving the board in direct sunlight as it can cause fading and damage.
  • Do NOT put your board in the dishwasher or microwave.
  • If at any time the grain of your product becomes raised (causing a rough feeling), lightly buff the affected area with 200 grit sandpaper to a smooth finish. Take care to avoid the personalization. Re-apply food grade mineral after this process.
  • Regularly inspect for damage - check your cutting board for any signs of damage, such as deep cuts, cracks, or splintering. Damaged boards can harbor bacteria and are harder to clean effectively. Replace the cutting board if it becomes excessively worn or
    damaged.
How to clean for your Personalized Vacuum Insulated Tumbler
  • Hand wash only - vacuum insulated tumblers are not dishwasher safe. Wash them by hand using warm, soapy water. Avoid using abrasive cleaners or scrub brushes that could scratch the surface or damage the vacuum seal. After washing, make sure to rinse the tumbler thoroughly to remove all soap residue. Residual soap can affect the taste of your beverages.
  • Avoid soaking - do not soak your vacuum insulated tumbler in water or any other liquids. Prolonged exposure to moisture can compromise the vacuum seal and insulation performance.
  • Use non-abrasive cleaning agents - for stubborn stains, like those left by coffee, use non-abrasive cleaning agents specifically formulated for stainless steel on the inside of the cup. This helps maintain the appearance and finish of the tumbler.
  • Store with the lid off - when not in use, it's best to store the tumbler with the lid off. This allows air circulation and prevents any potential moisture buildup inside the tumbler.
  • For scuffs in the powder coating - if you find a scuff in the powder coated exterior (scuff, not a scratch), a quick buffing with a magic eraser will typically remove the scuff.
  • Do NOT microwave or freeze - vacuum insulated tumblers are not microwave or freezer safe. Microwaving can create a hazardous situation, and freezing can damage the vacuum seal and insulation properties. Stick to using the tumbler for its intended purpose of keeping beverages hot or cold.
How to care for your Personalized Glassware
  • Hand wash only - laser etched glassware is NOT dishwasher safe. Wash it by hand using warm water and mild dish soap. Avoid harsh scrub brushes or abrasive cleaners that could damage the etched surface. When washing or handling laser etched glassware, be gentle to avoid scratching or chipping the etched design.
  • Store carefully - when storing laser etched glassware, place it upright in a safe location here it won't come into contact with other items that could potentially scratch the design. Handle it with care and avoid stacking glasses together.
  • Avoid extreme temperatures - avoid subjecting it to rapid temperature fluctuations, such as pouring boiling water into a chilled glass or placing a hot glass in the freezer.
How to care for your Personalized Marble and Wood Serving Board and Coasters
  • Clean spills immediately - wipe up any spills on marble serving boards immediately to prevent staining. Use a soft cloth or paper towel to blot the spill rather than wiping, as wiping may spread the liquid and make the stain worse.
  • Hand wash only - use a gentle dish soap diluted in water. Avoid using acidic or abrasive cleaners, as they can damage the marble surface and dry out the wood.
  • Gently wipe the surface - use a soft, non-abrasive cloth or sponge to clean and avoid scrubbing vigorously, as it can scratch the surface. After cleaning, make sure to dry the marble serving board thoroughly.
  • Oil the wood regularly - the wood should be oiled regularly to maintain its appearance and prevent drying out. Use food-grade mineral oil or specialized cutting board oil. This helps prevent the wood from drying out and cracking. You will know it is time to oil because the board will look/feel dry.
  • Do NOT cut directly on marble - marble is softer than some other materials and can be easily scratched or damaged by knives. Use a cutting board or mat when preparing food on marble serving boards.
  • Do NOT place hot items directly on marble - marble is sensitive to heat, so use trivets or hot pads under hot dishes or pans to avoid direct contact with the marble surface. Thermal shock can cause cracks or damage to the marble.
How to care for Personalized Leatherette products
  • Clean with a soft cloth - to clean leatherette, use a soft damp, lint-free cloth to wipe away dust, dirt, or smudges. Avoid using harsh or abrasive cleaners, as they can damage the surface of the material.
  • Avoid excessive moisture - leatherette is not waterproof, so it should be kept away from excessive moisture. Do not submerge or soak the material in water. If it gets wet, gently dab it with a soft, absorbent cloth and allow it to air dry.
  • Avoid direct sunlight - prolonged exposure to direct sunlight can cause laserable leatherette to fade or discolor. When storing or displaying the material, keep it away from windows or areas with intense sunlight. Keep away from heat sources, such as stoves, radiators, or fireplaces. High temperatures can cause the material to warp or melt.
  • Avoid sharp objects - be careful to avoid scratching or puncturing leatherette with sharp objects. Shield it from from keys, knives, or any other items that may cause damage.
How to care for Custom Patch Hats

Our patches are applied using adhesive and heat press technology. Although they do last, they are not intended to last forever and could eventually peel of. Here is how to prolong the process:

  • Avoid excessive moisture - Do not submerge or soak the material in water.
  • Avoid direct sunlight - prolonged exposure to direct sunlight can cause the adhesive to weaken. When storing or displaying the hat, keep it away from windows or areas with intense sunlight. Keep away from heat sources, such as stoves, radiators, fireplaces, or car dashboards. High temperatures can cause the adhesive to weaken and break the adhesion between the patch and hat.
  • To clean, use COLD WATER ONLY. Apply a small amount of liquid dish soap to a brush and scrub any stains. Rinse only the areas that need to be rinsed.
  • Do NOT wash the hat in the washing machine or dishwasher.