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Care Guide

Laser engraving ensures lasting imprints that withstand washing and wear, thanks to its permanent and durable nature. By implementing proper care and maintenance practices, you can preserve the quality and integrity of your product, ensuring it remains in optimal condition for years to come.

 

PRINT METHODS

LASER ENGRAVED PRODUCTS

Laser engraving creates a permanent, durable design that will not fade, peel, or wash away. However, proper care can help maintain the appearance and integrity of your engraved product for years to come.

Cleaning Instructions:

  • Use a soft cloth and mild soap with water to clean engraved surfaces.
  • Avoid abrasive sponges or scouring pads, which may scratch the surface of the item.
  • For deeper cleans on metal engravings, a microfiber cloth with a small amount of rubbing alcohol can help remove smudges or fingerprints.
  • If the engraved area collects dust or residue, gently clean it with a soft-bristled brush.
  • The engraving itself is dishwasher safe, but please see care instruction for your specific product as some products recommend hand washing.

Handling & Storage:

  • Store engraved items in a dry, cool place to prevent moisture buildup, which may affect certain materials like wood or leather.
  • Avoid prolonged exposure to extreme heat, humidity, or direct sunlight, especially for organic materials such as wood or leather.
UV PRINTED PRODUCTS

UV printing creates vibrant, high-quality designs that are durable and resistant to fading. However, to maintain the integrity of your UV-printed product, follow these care guidelines:

Cleaning Instructions:

  • Use a soft, damp cloth to gently wipe the surface.
  • Avoid abrasive materials such as scouring pads or rough sponges, as they can scratch or dull the print.
  • For tougher stains, use mild soap and water, then dry immediately with a soft cloth.
  • Do not use harsh chemicals, alcohol-based cleaners, or solvents, as they may degrade the print over time.
  • UV Printed products ARE NOT dishwasher safe.

Handling & Storage:

  • Keep UV-printed items away from prolonged direct sunlight and extreme heat, as excessive UV exposure may cause fading over time.
  • Avoid stacking printed surfaces directly on top of each other without protection to prevent scratching.
  • Store in a cool, dry place when not in use.

General Use:

  • While UV prints are durable, avoid heavy abrasion or repeated friction on the printed area.
  • For drinkware or food-contact surfaces, handwashing is preferred to maintain the longevity of the print.
FULL COLOR DIGITAL TRANSFERS

To ensure the longevity and vibrancy of your full color digital transfers, which are used on small batches of apparel and tote bags, please follow these care guidelines:

Washing Instructions:

  • Turn garments inside out before washing to protect the design.
  • Use cold water and a gentle cycle for best results.
  • Avoid bleach, fabric softeners, and harsh detergents, as they can degrade the print.

Drying Instructions:

  • Air drying is recommended to extend the life of the transfer.
  • If using a dryer, choose a low heat setting to prevent fading or cracking.

Ironing & Heat Exposure:

  • Do not iron directly over the transfer. If needed, turn the garment inside out or place a protective cloth over the design before ironing.
  • Avoid excessive heat exposure, as high temperatures can affect the durability of the print.

Storage Tips:

  • Store garments in a cool, dry place to prevent moisture buildup or heat damage.
  • Avoid folding directly over the design to prevent creasing.

DRINKWARE

TUMBLERS
  • Dishwasher Safe — If the specific tumbler states being dishwasher safe, place on the top rack and use a gentle cycle to minimize exposure to extreme heat and detergent chemicals.
  • NOT dishwasher safe — wash them by hand using warm, soapy water. Avoid using abrasive cleaners or scrub brushes that could scratch the surface or damage the vacuum seal. After washing, make sure to rinse the tumbler thoroughly to remove all soap residue. Residual soap can affect the taste of your beverages.
  • Avoid soaking — do not soak your vacuum insulated tumbler in water or any other liquids. Prolonged exposure to moisture can compromise the vacuum seal and insulation performance.
  • Use non-abrasive cleaning agents — for stubborn stains, like those left by coffee, use non-abrasive cleaning agents specifically formulated for stainless steel on the inside of the cup. This helps maintain the appearance and finish of the tumbler.
  • Store with the lid off — when not in use, it's best to store the tumbler with the lid off. This allows air circulation and prevents any potential moisture buildup inside the tumbler.
  • Scuffs in the powder coat — if you find a scuff in the powder coated exterior (scuff, not a scratch), a quick buffing with a magic eraser will typically remove the scuff.
  • Do NOT microwave or freeze — vacuum insulated tumblers are not microwave or freezer safe. Microwaving can create a hazardous situation, and freezing can damage the vacuum seal and insulation properties. Stick to using the tumbler for its intended purpose of keeping beverages hot or cold.
GLASSWARE
  • Handwashing is recommended to preserve the glass’s smooth finish and prevent accidental chipping.
  • Use warm water, mild dish soap, and a soft sponge or cloth to clean.
  • Avoid abrasive scrubbers, steel wool, or rough sponges, as they can scratch the glass.
  • If needed, since our glassware is sandblasted, the etched area is dishwasher safe. So if the shape/type of glass lends itself to the dishwasher, place on the top rack and use a gentle cycle to minimize exposure to extreme heat and detergent chemicals.

Drying Instructions:

  • Dry immediately with a lint-free microfiber cloth to prevent water spots and streaks.
  • Allow to air dry if preferred.

Handling & Storage:

  • Store glasses upright in a safe, padded or non-slip area to prevent chipping.
  • Avoid stacking sandblasted glassware directly on top of each other without protective padding.

General Use:

  • Avoid sudden temperature changes (e.g., pouring hot liquid into a cold glass) to prevent thermal shock and cracking.
  • While sandblasting creates a highly durable design, handle with care to prevent accidental chips or cracks.

LEATHERETTE PRODUCTS

PORTFOLIOS, KEYCHAINS, ETC.

Cleaning Instructions:

  • Wipe with a soft, damp cloth to remove dust and light dirt.
  • For deeper cleaning, use a mild soap and water solution applied with a microfiber cloth, then wipe dry immediately. DO NOT SOAK
  • Avoid abrasive cleaners, bleach, or alcohol-based products, as they can cause discoloration or cracking.

Handling & Storage:

  • Keep faux leather products in a cool, dry place away from direct sunlight and heat sources to prevent fading and drying out.
  • Avoid excessive moisture, as prolonged exposure can weaken the material over time.
  • Store items without excessive folding or creasing to maintain their shape.

General Use & Maintenance:

  • Condition occasionally with a faux leather conditioner or a small amount of mineral oil to maintain flexibility and prevent cracking.
CUSTOM PATCH HATS

Our patches are applied using adhesive and heat press technology, ensuring a strong bond. However, they are not designed to last forever and may begin to peel over time. To extend the life of your patch, follow these care guidelines:

Avoid Excessive Moisture:

  • Do not submerge or soak the hat in water.
  • If cleaning is necessary, rinse only the areas that need it.

Protect from Direct Sunlight:

  • Prolonged exposure to intense sunlight can weaken the adhesive.
  • When storing or displaying the hat, keep it away from windows or direct sun.

Keep Away from Heat Sources:

  • High temperatures can break the adhesion between the patch and the hat.
  • Avoid placing it near stoves, radiators, fireplaces, or car dashboards.

Cleaning Instructions:

  • Use cold water only when spot cleaning.
  • Apply a small amount of mild liquid dish soap to a brush and gently scrub any stains.
  • Do NOT wash the hat in a washing machine or dishwasher, as this can damage the patch and the hat’s structure.

CUTTING & SERVING BOARDS

MAPLE & WALNUT CUTTING BOARDS

Cleaning Instructions:

  • Clean the cutting board after each use — hand wash only with hot, soapy water and use a scrub brush or sponge to remove any food particles or stains. Rinse thoroughly with water and dry completely before storing.
  • Do NOT submerge or soak in water — cutting boards made of wood or bamboo should not be submerged in water or soaked. Excessive moisture can cause the board to warp, crack, or promote the growth of bacteria.
  • Remove stains with lemon and salt — for stubborn stains or odors, sprinkle coarse salt on the cutting board and scrub with half a lemon. The citric acid in lemon helps break down stains and neutralize odors. Rinse well and dry.
  • Dry the cutting board immediately with a clean towel to prevent moisture from being absorbed.

Conditioning & Maintenance:

  • Regularly oil your cutting board with a food-safe mineral oil, beeswax, or board cream to keep the wood from drying out and to maintain its smooth surface.
  • Apply the oil generously, then let it soak in for a few hours or overnight, and wipe off any excess.
  • Condition as needed.
  • If at any time the grain of your product becomes raised (causing a rough feeling), lightly buff the affected area with 200 grit sandpaper to a smooth finish. Take care to avoid the personalization. Re-apply food grade mineral after this process.

Storage:

  • Store your cutting board in a dry, cool place away from direct sunlight, as prolonged exposure to heat and light can cause the wood to discolor and crack.
  • Stand the board on its edge or lay it flat to ensure air circulation on all sides.

Avoiding Damage:

  • Do not use your wood cutting board as a trivet or hot surface holder, as high heat can cause cracking.
  • Avoid using the cutting board to chop or slice frozen foods, as this can cause stress and damage to the wood.
MARBLE & ACACIA SERVING BOARDS

Cleaning Instructions:

  • Clean marble boards with warm water and mild dish soap using a soft cloth or sponge.
  • Avoid using abrasive cleaners or scouring pads, which can scratch the surface.
  • For tough stains, use a non-abrasive cleaner specifically made for marble, but test in a small area first.
  • Do not submerge marble in water or leave it soaking for long periods, as excess moisture can cause damage.

Preventing Stains & Damage:

  • Marble is porous, so wipe up spills immediately to avoid staining, particularly from acidic substances like citrus, wine, or vinegar.
  • Avoid placing hot items directly on the marble surface, as high temperatures can cause damage or discoloration.
  • Regularly oil your serving board with a food-safe mineral oil to keep the wood from drying out, and to maintain its smooth surface.

Storage:

  • Store your marble board in a dry area away from excessive moisture or heat to prevent cracking or discoloration.
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